Help your customers get the most out of paperless

How much of your day do you spend answering billing or account-related questions for your customers?

Wouldn’t it help put more time in your day if your customers could self-serve this information online?

Help your customers take advantage of paperless to save you time day-to-day.

The power of paperless

My Hanover Policy Feature	Benefit to you	Benefit to your customers
Go paperless for billing and policy documents	Fewer questions on bills when customers have easier access right on their computer or mobile device Less paper, minimizing the cost for mailing over time resulting in more investments to help you	Faster policy delivery, avoiding potential postal delays and late fees Information at their fingertips to pay bills or check account information Less paper to keep track of
View and pay bills online	Enables customers to self-service, saving you time and effort	Flexibility to make a single payment, set up EFT or schedule monthly payments online
Filing and tracking claims	Reducing calls to you to check the status of an existing claim—customers can login and access on demand	Early morning, after hours, 24/7 access for customers Pre-filled with policy information to save time in claims reporting
Print/order ID cards	Taking a “to-do�� item off your list, adding convenience for your customer	Customers can still receive hard copy ID cards, even though they are paperless Easy self-service—no need to call, no need to wait

Don’t wait, start putting time back in your day.

Your customers can easily sign up for My Hanover Policy (MHP) and go paperless in less than five minutes. All they need is their contact information and policy number to get started. Our on how to sign up for paperless can show how to enroll in a few simple steps.

Existing customers

Encourage your customers to go to My Hanover Policy to enroll.

New customers

Pre-register your customers on TAP Sales and reinforce the benefits of going paperless.