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  • The claims process from start to finish
  • The claims process from start to finish

The claims process from start to finish

华体会 is here to help get you back to pre-claim condition as quickly as possible. Here is a high-level overview of the claims process and what to expect each step of the way. 
 

Report your claim
 

 

 

We'll contact you
 

 

 

We'll evaluate your claim

 

 

We'll resolve your claim

 

 

Track your claim

What to expect with your claim

Claims FAQs

Find answers to common questions about auto, property and workers' compensation claims.

Auto claim FAQs

Property claim FAQs

Workers' comp FAQs

Got 60 seconds? Watch the videos below to better understand what to expect after you report a claim. We'll be with you every step of the way to provide the expertise, guidance and tools to make things as easy as possible for you and your family or business.

What to know before reporting a claim

The sooner you tell us about a claim, the faster we can begin working on it. We'll notify your agent, providing claim details to them throughout the process. You can track your claim, receive text updates, and get easy access to ID cards, policy documents and contact information with a .

What to expect after reporting an auto claim

We鈥檒l help you get back on the road as quickly and easily as possible using the approach that鈥檚 right for you including virtual and digital self-service tools, in-person assistance and/or vendor partners. Track your claim and receive text updates by using a .

 

What to expect after reporting a property claim

We鈥檒l bring you back to pre-claim condition and restore your peace of mind. Depending on your needs, your adjuster may recommend a virtual or aerial drone inspection, self-service tools or an in-person assessment. Track your claim and receive text updates by using a .

 

What to expect if you're an injured worker with a claim

Your designated adjuster and nurse, if applicable, will collaborate with you, your employer and medical provider. Together, we share the goal of helping you successfully recover and return to work.

 

Report a claim

Policyholders

Log in or create a My Hanover Policy account to report your claim or monitor an existing claim.

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Find service providers

For roadside assistance call, 800-628-0250

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