Commercial lines direct bill options for Delaware

12-month policies

Payment Options	New Business	Renewal Business	Billing Fees
Full payment	100% down payment	Full payment upon renewal	Late �� $25 NSF �� $25 Reinstatement �� $20
Two payments	50% down payment One installment is due at a six-month interval	Two equal installments due at a six-month interval	Late �� $25 Installment: Direct bill �� $6 EFT�� $2 NSF �� $25 Reinstatement �� $20
Four payments	25% down payment Three equal installments due at quarterly intervals	Four equal installments due at quarterly intervals	Late �� $25 Installment: Direct bill �� $6 EFT�� $2 NSF �� $25 Reinstatement �� $20
10 payments	20% down payment Nine equal installments due at monthly intervals	10 equal installments due at monthly intervals	Late �� $25 Installment: Direct bill �� $6 EFT�� $2 NSF �� $25 Reinstatement �� $20
Monthly EFT	12 installments: Direct bill only: 20% down payment EFT only: one month down payment 11 equal installments due at monthly intervals	12 equal installments due at monthly intervals	Late �� $25 Installment: Direct bill �� $6 EFT�� $2 NSF �� $25 Reinstatement �� $20
Pay as you go (Hanover EZ Pay)	Hanover EZ Pay allows businesses to pay their workers�� compensation premium in real-time as they run their payroll. No down payment required Automatic premium withdrawals with frequency determined by payroll cycle Payroll vendor may charge an additional fee for reporting on insured’s behalf		NSF �� $25 Reinstatement �� $20

Annual installments are available for multi-year policies.

This material is provided for informational purposes only and does not provide any coverage.

Payment methods available in Delaware

Payment Option	Payment Method	Details
Online	Checking, debit card and credit card*	**
Phone	Checking, debit card and credit card*	800-573-1187
Automatic (EFT)	Checking and savings	EFT Authorization Form
Online banking	Checking and savings	Customer’s bank site
Mail	Check or money order	�� Insurance Group PO Box 580045 Charlotte, NC 28258-0045

* American Express, MasterCard, Visa and Discover accepted.

Where permissible, payments made by credit card will incur a credit card fee of 3%. This fee is charged by our third-party payment processor and is non-refundable. If you do not wish to incur this fee, please choose another payment method.

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