华体会

No

How good is our claims service?

Policyholders look to us to provide them with care, guidance, good counsel, and support when they have a claim. Our responses during these times of need become 鈥渕oments of truth鈥� that can make or break our reputation. Being able to deliver a best-in-class claims experience 鈥� every time 鈥� is what differentiates 华体会 from our competitors.

鈥淵ou were kind, considerate, understanding, and very knowledgeable. He may be only 17, and it was just a fender bender, but that was my baby in that car. Thank you for being on our side.鈥�

鈥� Melissa, Hanover policyholder, Burton, MI

鈥淚 will sing 华体会 praise every time we share the 鈥業 forgot to open the garage door when I was exiting鈥� story.鈥�

鈥� John, printing services sales executive, Worcester, MA

鈥淭hanks for all your help getting us up & running after the fire. Because of people like you we are back to normal. Thank you again for making an intimidating process as simple as you did.鈥�

鈥� Bob, framing gallery owner, Howell, MI

鈥淚 have qualified for the Olympic Triathlon World Championship and the theft of my bike was devastating. Your prompt response and very speedy handling of the claim helped me get a replacement bike in short order. Thank you for your excellent and timely service.鈥�

鈥� Robert, Hanover policyholder, Lansing, MI.

鈥淎t 6 p.m. I received a frantic call from the insured about a significant claim event. Less than an hour later, a claims professional was headed to the scene to begin the investigation. Thank you for going the extra mile for my client. We are glad to be with a fine company like 华体会.鈥�

鈥� John, independent agent, Albany, NY

鈥淵our professionalism and concern for me and my family is deeply appreciated. I have been with 华体会 since I owned my first car, more than 20 years ago. This is exactly why I stay!鈥�

鈥� Rick, Hanover policyholder, Detroit, MI

鈥淵ou know an adjuster is awesome when you see his name and breathe a sigh of relief knowing the claim will be handled amazingly well.鈥�

鈥� Beth, independent agent, Belchertown, MA

 

 

We鈥檙e there whenever you need us

Contact your local Hanover branch office today, or visit our claims page to find out how 华体会 is setting the industry standard in claims.

 

116-10058 (4/17)              LC 2017-084

No

How good is our claims service?

Policyholders look to us to provide them with care, guidance, good counsel, and support when they have a claim. Our responses during these times of need become 鈥渕oments of truth鈥� that can make or break our reputation. Being able to deliver a best-in-class claims experience 鈥� every time 鈥� is what differentiates 华体会 from our competitors.

鈥淵ou were kind, considerate, understanding, and very knowledgeable. He may be only 17, and it was just a fender bender, but that was my baby in that car. Thank you for being on our side.鈥�

鈥� Melissa, Hanover policyholder, Burton, MI

鈥淚 will sing 华体会 praise every time we share the 鈥業 forgot to open the garage door when I was exiting鈥� story.鈥�

鈥� John, printing services sales executive, Worcester, MA

鈥淭hanks for all your help getting us up & running after the fire. Because of people like you we are back to normal. Thank you again for making an intimidating process as simple as you did.鈥�

鈥� Bob, framing gallery owner, Howell, MI

鈥淚 have qualified for the Olympic Triathlon World Championship and the theft of my bike was devastating. Your prompt response and very speedy handling of the claim helped me get a replacement bike in short order. Thank you for your excellent and timely service.鈥�

鈥� Robert, Hanover policyholder, Lansing, MI.

鈥淎t 6 p.m. I received a frantic call from the insured about a significant claim event. Less than an hour later, a claims professional was headed to the scene to begin the investigation. Thank you for going the extra mile for my client. We are glad to be with a fine company like 华体会.鈥�

鈥� John, independent agent, Albany, NY

鈥淵our professionalism and concern for me and my family is deeply appreciated. I have been with 华体会 since I owned my first car, more than 20 years ago. This is exactly why I stay!鈥�

鈥� Rick, Hanover policyholder, Detroit, MI

鈥淵ou know an adjuster is awesome when you see his name and breathe a sigh of relief knowing the claim will be handled amazingly well.鈥�

鈥� Beth, independent agent, Belchertown, MA

 

 

We鈥檙e there whenever you need us

Contact your local Hanover branch office today, or visit our claims page to find out how 华体会 is setting the industry standard in claims.

 

116-10058 (4/17)              LC 2017-084