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The types of personal information we collect and may share to provide products and services to you may include:

• Information provided in your application including Social Security number and driver’s license number
• Insurance claim history, transaction or loss history and property inspection information
• Motor vehicle reports and driving history 

When you are no longer our customer, we continue to share your information as described in this notice.

For our everyday business purposes��

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

For our marketing purposes��

to offer our products and services to you

For our affiliates�� everyday business purposes��

information about your transactions and experiences

For our affiliates�� everyday business purposes��

information about your creditworthiness

We collect your personal information, for example, when you:

• Apply for insurance or provide us information on an application or for a quote
• Pay insurance premiums or file an insurance claim
• Provide account information or give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Federal law gives you the right to limit only:

• Sharing for affiliates�� everyday business purposes- information about your creditworthiness
• Affiliates from using your information to market to you
• Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state laws.

Companies related by common ownership or control. They can be financial and nonfinancial companies.

• Our affiliates include members of ����� Insurance Group and financial companies such as our property and casualty insurance companies.

Companies not related by common ownership or control. They can be financial or nonfinancial companies.

• ����� does not share with nonaffiliates so they can market to you.

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

•  ����� does not jointly market.

California: California residents can review our Privacy Policy for California Residents located in our privacy center.

New York: New York Insurance Law §2612 provides certain rights to victims of domestic violence, including privacy protections and protections from discrimination, each of which is described in the policy located at /legal-and-compliance/privacy-policy/notice-protections-victims-domestic-violence-under-ss2612-new.

The term “Information�� means information we collect during an insurance transaction or other interactions you may have with us. We may share your Information with nonaffiliates without your prior authorization as permitted or required by law: for example, we may share your Information with insurance regulatory authorities, law enforcement, and re-insurers and consumer reporting agencies, among other insurance-support organizations. Information we obtain from a report prepared by an insurance-support organization may be retained by that insurance-support organization and disclosed to others.

To request access to or deletion of your personal information, send a written letter to: ����� Insurance Group, Inc., c/o Chief Privacy Officer, 440 Lincoln Street N435, Worcester, MA 01653. Include your name, address, and your policy, contract, or account number, and describe the information you wish to access or delete. You may correct inaccurate personal information by visiting Hanover.com or calling your agent. We can’t change information other companies, like credit agencies, provide to us. You’ll need to ask them to change it.