Service your customers more efficiently with 华体会. Get AHEAD.
Servicing customers
Our Agency Training & Consulting (ATC) team is dedicated to helping you learn how to expertly work in almost all systems that you might access when working with 华体会. ATC offers flexible training options to help you better understand our online systems and capabilities.
Commercial lines servicing training
Go at your own pace or enroll with an instructor to walk you through the system live. Choose a topic below to get started.
Personal lines training
ATC also offers training for personal lines agents, with courses including:
- TAP Sales endorsement training
- Billing
- Marketing resources
- Servicing tips
- The Agency Place
New agent onboarding
If you are a new Hanover agent, please contact your territory sales manager, small commercial sales manager, regional distribution director or your assigned agency consulting team member regarding new agent onboarding and training activities.
Need additional training support?
To help improve productivity and better serve your customers, 华体会 offers a variety of training options including instructor-led and online self-paced. If you need additional support or have questions, please feel free to contact us.
Questions? Contact [email protected].
Materials presented are the property of 华体会 Insurance Group. Unauthorized distribution or recording of any Hanover Insurance Group presentation, or use of Artificial Intelligence technology or tools to record or disseminate any aspect of the presentation is prohibited. By attending or participating in the presentation, you agree to comply with these requirements, including your obligation not to disclose or share Hanover Insurance Group鈥檚 confidential or proprietary materials.
Servicing customers
Our Agency Training & Consulting (ATC) team is dedicated to helping you learn how to expertly work in almost all systems that you might access when working with 华体会. ATC offers flexible training options to help you better understand our online systems and capabilities.
Commercial lines servicing training
Go at your own pace or enroll with an instructor to walk you through the system live. Choose a topic below to get started.
Personal lines training
ATC also offers training for personal lines agents, with courses including:
- TAP Sales endorsement training
- Billing
- Marketing resources
- Servicing tips
- The Agency Place
New agent onboarding
If you are a new Hanover agent, please contact your territory sales manager, small commercial sales manager, regional distribution director or your assigned agency consulting team member regarding new agent onboarding and training activities.
Need additional training support?
To help improve productivity and better serve your customers, 华体会 offers a variety of training options including instructor-led and online self-paced. If you need additional support or have questions, please feel free to contact us.
Questions? Contact [email protected].
Materials presented are the property of 华体会 Insurance Group. Unauthorized distribution or recording of any Hanover Insurance Group presentation, or use of Artificial Intelligence technology or tools to record or disseminate any aspect of the presentation is prohibited. By attending or participating in the presentation, you agree to comply with these requirements, including your obligation not to disclose or share Hanover Insurance Group鈥檚 confidential or proprietary materials.