The talent environment is changing. Are you ready?
Have you been struggling finding talent? You鈥檙e not alone. The Bureau of Labor Statistics projects the insurance industry will soon be faced with 50,000 job openings per year. Current workforce trends have only added to the challenge of hiring today.
Let the Hanover CSC do the job instead. When you work with our customer service center, you can free up capacity, enabling you to use less resources to do more, all while you receive valuable support with sales, loyalty building and customer outreach. All without having to hire.
Related resources
The talent environment is changing. Are you ready?
Have you been struggling finding talent? You鈥檙e not alone. The Bureau of Labor Statistics projects the insurance industry will soon be faced with 50,000 job openings per year. Current workforce trends have only added to the challenge of hiring today.
Let the Hanover CSC do the job instead. When you work with our customer service center, you can free up capacity, enabling you to use less resources to do more, all while you receive valuable support with sales, loyalty building and customer outreach. All without having to hire.
Related resources
The talent environment is changing. Are you ready?
Have you been struggling finding talent? You鈥檙e not alone. The Bureau of Labor Statistics projects the insurance industry will soon be faced with 50,000 job openings per year. Current workforce trends have only added to the challenge of hiring today.
Let the Hanover CSC do the job instead. When you work with our customer service center, you can free up capacity, enabling you to use less resources to do more, all while you receive valuable support with sales, loyalty building and customer outreach. All without having to hire.
- The state of agency staffing
-
5 years
Rate that retirements have accelerated due to the pandemic20% insurance employee turnover in 2021
12% in 2017
50%
of the insurance work force is 45 or olderHigher to hire
4.4%
The average rate of salary increase for account executives25%
Average salary increase for high-net-worth client account manager
- Optimize without hiring
-
Create specialization
- Focus sales team on selling
- Focus service team on servicing
- Designate a small group for processing
Invest in technology
Agents can do more with less with the right tech- Phone systems with proficient call routing
- Leverage carrier portals and apps
Leverage service centers
- 42% higher average premium per employee vs. agents with no service center
Ready to make the call? Hanover.com/csc
Related resources
The talent environment is changing. Are you ready?
Have you been struggling finding talent? You鈥檙e not alone. The Bureau of Labor Statistics projects the insurance industry will soon be faced with 50,000 job openings per year. Current workforce trends have only added to the challenge of hiring today.
Let the Hanover CSC do the job instead. When you work with our customer service center, you can free up capacity, enabling you to use less resources to do more, all while you receive valuable support with sales, loyalty building and customer outreach. All without having to hire.